![]() ![]() Marketing Partners, or by one or more agents or brokers of your partners for marketing purposes to discuss my interest, including offers of, at the phone number and/or email address I have provided to you in submitting this form. ET.By clicking Get My Free Quotes and submitting this form, I am providing express written consent to being contacted by you, If you need further assistance using SaferCar, contact our Vehicle Safety Hotline at 88, Monday through Friday 8 a.m. From the home screen, tap: the vehicle, view your unrepaired recall, tap the recall, then at the top “mark as resolved.” Who can I call for help with the SaferCar app? From the home screen, tap: the vehicle, view your unrepaired recall, tap the recall, then at the top “mark as resolved.”Ĭar Seats, Tires, Equipment: Once a recall is resolved by the manufacturer, mark it as completed in the app so the alert goes away. You do have the option to mark it as repaired so the alert goes away. Vehicles: Once the repair is reported to the manufacturer as completed and their report is finalized, our system will update. I got my recall fixed, but it’s still showing in the SaferCar app. The reason SaferCar operates this way is so that we can protect your privacy your vehicle, VIN and equipment information is only stored on your device, not at NHTSA. This process happens about once a day and only takes seconds. Keeping SaferCar open in the background of your device allows it to automatically check for recalls. Why does SaferCar need to run in the background? If you need to force quit the app, you should immediately reopen it and leave it running in the background. ![]() When you force quit the SaferCar app, which developers recommend only doing if the app is unresponsive, you’ll get an alert because the app is no longer able to automatically check for recalls. Why do I get alerts that I stopped SaferCar from automatically checking for recalls? Help: If your app is updated and compatible, please see our final FAQ for how to contact us for further assistance. Please visit the app store and see if you need to update to the latest version of SaferCar.Ĭompatibility: Our app is compatible with iOS 13 and Android 7.0 and above. Update to the latest version: You may be running an old version of SaferCar. If not, you’ll have to reenter the information. If you backed up your old device and restored it on your new device, it would have transferred the information. To protect your privacy, NHTSA does not store your information - it’s stored on your device. I got a new phone, what happened to the vehicles and equipment I saved in my SaferCar app? Next, you will be able to enter or scan the vehicle identification number. SaferCar will then display the vehicle and ask you to add it to your virtual garage. The first step to adding a vehicle is to search by year, make and model. You’ll be prompted to select the next product to add: Vehicle, Car Seat, Tire or Equipment. How do I add more things like car seats, tires and equipment to SaferCar?įrom the app home screen, tap the plus sign in the bottom right. You’ll be prompted to select the next product to add. ![]() How do I add a second or third vehicle to SaferCar?įrom the app home screen, tap the plus sign in the bottom right. Your personal info stays inside your device. In fact, our app downloads all the relevant, recall-related info you’ll need, but none of your user data is stored at NHTSA. We’re not trying to sell you anything, and we’re not selling your information to anyone, either. SaferCar remembers all the vehicles and equipment you enter, notifying you of all related recalls, and even pointing you to local dealerships handling vehicle repairs, so you can quickly make an appointment and get it fixed for free.Īt NHTSA, our mission is focused on your safety, but we’re also determined to protect your privacy. You can even enter related equipment like tires, trailers and car seats. Once you download the SaferCar app, set up your virtual garage. With SaferCar you get crucial information as soon as it’s available. Keeping consumers aware of the latest information about recalls – information that could directly impact their lives – is a top priority for NHTSA. If one of your vehicles has a recall, you’re going to want to know exactly what it is and what to do next. Millions of vehicle recalls go unrepaired or unaddressed every year, and that’s a safety risk. ![]()
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